We keep your private information private
We do everything we can to keep your private information private. Of course, when you order something from us, you don't want strangers who run off with your personal data.
We do ask for information from you so we can help you as best we can. You can read below what information we ask for and what we use it for. You'll also see what your rights are, who has access to your data, and how long we keep your data.
Do you want to know more, for example where your data is stored or who has access to your data? Read more below.
Third Party Websites
This Privacy and Cookie Statement does not apply to third-party websites that can be accessed through this website via links.
What are the 'legal grounds' for using your data?
According to privacy laws, we must say what 'legal grounds' we have to use your data. We need information about you because of the contractual agreements between you and For my dogs Benelux, such as your purchase of a product or your right to warranty. This is the case at:
General NAW and contact information that we store:
When you make an order or request a quote from us via the website or other channel, contact us by phone and/or enter into an agreement with us, the details of you are stored:
• Company name
• First name
• Last name
• Zip code
• Place of residence
• email address
• Phone number
• Domain name
• VAT number
Vere, we may use your data in 'legitimate interest'. This means that we want to provide all our customers with the most optimal, personal service. We always think about your privacy. This applies to:
We may also have a legal obligation to use your data, for example if we suspect fraud. And sometimes you've given us permission to use your data, such as when you sign up for the newsletter. We'll keep this up to
Who has access to your data
We will only pass on your data to other parties if it is really necessary for our services. These parties are concerned: delivery partners, suppliers or repairers, product support, payment partners, IT service providers and parties that collect our reviews. Finally, our delivery partner must deliver your order to the right address and not by accident to the neighbours. Parties such as data management platforms, media and advertising agencies and research agencies come into view as soon as we want to give you personal advice or show targeted ads, for example based on your interest in certain products. In suspicious situations, we are required to share customer information with government agencies.
The parties who have access to your data may only use it to provide you with a service on behalf of For my dogs Benelux. Unless they are responsible for obtaining and protecting your data. Some cookie developers have access to the data cookies collect on our website. Read more about our >cookie statement< and the privacy policies of these parties below. We never sell your data to third parties
Where is your data stored
We store your data in a database within the EU. We always have strict security measures in place.
How long do we keep your data
We do not store and use your data for longer than necessary. Then we delete all the data we have from you. Or do we use your data anonymously, because we need certain data for internal analyses and reports such as the value of your order.
Asounds simple, but how does that work in practice? We'll keep certain time limits, after which we'll delete your data. Here's them:
What are your rights
Seede, you stay in charge of your data. Do you want to get free access to your personal data and receive a copy? Or do you want to change your data? No problem. You can do this yourself in your My For my dogs Benelux account. Or you'll let us know by mail or email. In this way, you can also object to the use of your data for marketing purposes or indicate that you believe that your privacy outweighs our interest. In that case, we'll review the situation
Subscribe from the newsletter is so squeaky. You can do this in your My For my dogs Benelux account or via the link at the bottom of the newsletter itself. And you don't want cookies anymore? You can take care of that yourself. Read how to do that in our cookie statement
We want to make sure you're really you. Therefore, we may request additional information from you to establish your identity. That's what we do with unclear requests,
Do you have any questions or complaints?
For questions or complaints about your data and the protection of your privacy, please contact For my dogs Benelux customer service.
Writing: Brinkweg 11-i , 7691 PE Bergentheim
When you are not satisfied with how For my dogs Benelux deals with your privacy, you can contact the privacy authority.
Who is responsible for your data?
We are For my dogs Benelux
This is our KvK number: 32096289
This is our VAT identification number: NL172710492B02
Writing: Brinkweg 11-i , 7691 PE Bergentheim
Yje leaves data with us when you use the For my dogs website Benelux.com The cookies (small text files) that the website automatically leaves on your computer are used to make the website function better on your computer.
Yje can disable the use of 'cookies' through your browser's settings. However, this leads to a less good functioning of this website. Third parties can also place cookies and track internet behaviour, as is the case with embedded videos from Vimeo and Youtube if they appear in the site.
Cookies by third parties
When visiting our website For my dogs Benelux.com cookies are also placed by the following third parties:
Tevens collect your data in the following way via the website For my dogs Benelux.coml:
Purpose of preserving your data:
For my dogs Benelux.com, you store and process your data with the following goals:
How do we protect your data
Ye data is stored and transmitted securely. For my dogs Benelux.com aims to store and transmit your data with the latest security techniques and encryption methods.
Our data is used for administrative and communication purposes between your and For my dogs Benelux.com, including sending a newsletter.
If advertising is unwanted, you can always indicate that you no longer want us to contact you. Unsubscribe is never subject to any costs and can easily be accessed via the link in the mailing.
Under the age of 16
If you are underage, i.e. under 16, you may only consent to the processing of your personal data with the consent of one of your parents or legal guardian. It is then important that your parent(s) or your guardian read this statement. They may also exercise the rights you have with regard to the personal data you leave with us, such as the right to oppose the (further) processing of your personal data or the right to access and correct your data.
Inspect your data
You are entitled to access your stored data; rectification or erasing data. You may object to the processing of your data. This will be assessed following the situation. You are entitled to transfer your data